Conditions of Use:
Welcome to MELA and its associated social media sites. MELA and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
When you visit MELA or send e-mails to us, or submit a post or private message in our social media channels, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site – and any associated official social media site – such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MELA or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of MELA, with copyright authorship for this collection by MELA, and protected by international copyright laws.
MELA’s trademarks and trade information may not be used in connection with any product or service that is not MELA’s, in any manner that is likely to cause confusion among members, or in any manner that disparages or discredits MELA. All other trademarks not owned by MELA or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MELA or its subsidiaries.
MELA grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of MELA. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial or non-commercial purpose without express written consent of MELA. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MELA and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing MELA’s name or trademarks without the express written consent of MELA. Any unauthorized use terminates the permission or license granted by MELA. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MELA so long as the link does not portray MELA, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any MELA logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18 (and in some jurisdictions, under 21 years old), you may use our website only with involvement of a parent or guardian. MELA and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any information you submit. MELA reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant MELA and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MELA and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify MELA or its associates for all claims resulting from content you supply. MELA has the right but not the obligation to monitor and edit or remove any activity or content. MELA takes no responsibility and assumes no liability for any content posted by you or any third party.
Official MELA social channels are accessible to MELA members to enable discussion, networking and news sharing. Not withstanding the above, the following are prohibited from publishing on MELA social channels:
All items purchased from MELA are made pursuant to the standard terms and conditions as set out below.
MELA and its associates attempt to be as accurate as possible. However, MELA does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product and/or service offered by MELA itself is not as described, your sole remedy is to return it in unused condition, get reimbursed, or as mentioned otherwise in the ST&Cs or a specific Contract.
THIS SITE IS PROVIDED BY MELA ON AN “AS IS” AND “AS AVAILABLE” BASIS. MELA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MELA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MELA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MELA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MELA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN TERRITORY LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE OTHER RIGHTS, HOWEVER, OTHER CONDITIONS, DISCLAIMERS, EXCLUSIONS OR LIMITATIONS THAT DO APPLY AS STATED HEREIN, WILL NOT BE SEVERED.
By visiting MELA, you agree that the laws of the Hashemite Kingdom of Jordan (“Jordan”), without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MELA or its associates.
Any dispute relating in any way to your visit to MELA or to products/services you purchase through MELA shall be submitted to confidential arbitration in Jordan, except that, to the extent you have in any manner violated or threatened to violate MELA’s intellectual property rights, MELA may seek injunctive or other appropriate relief in any territory’s or legal jurisdiction’s court and its laws, and you consent to the exclusive jurisdiction and venue in such courts.
Arbitration under this agreement shall be conducted under the rules then prevailing in Jordan, including Jordanian Arbitration Law No. (31) for the year 2001 (and its amendments). The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Standard Terms and Conditions:
1.1 These standard terms and conditions (“ST&Cs”) govern all the sales of products to professionals (the “Products”) as offered on the website MELANETWORK.ORG (the “Website”), by the Middle East Leadership Academy; a Jordanian based society (Reg. no. 2013022100032) (the “Seller”) to any customer (the “Customer”) and worldwide.
1.2 Placing an order for Products entails the Customer’s full and unreserved adherence to these ST&Cs. In accordance with the law, these ST&Cs constitute the basis of the commercial negotiation and consequently prevail over any contradictory provisions that may derive from the Customer.
“Customer”: Any legal entity or natural person purchasing Products from the Seller, for strictly professional purposes.
“Contract”: Set of documentation consisting of the Customer’s Order, these ST&Cs and any potential specific agreement which might be agreed upon by the Parties.
“Intellectual Property Rights”: any information belonging to the Seller or to any other person and in particular patents, trademarks, designs and models, whether registered or not, logos, trade names, trade secrets, copyrights, inventions, methods and original know-how, databases, technical, commercial or financial information or any other intellectual property right that is subject to protection in one or more countries.
“Party”: the Customer on the one hand, and the Seller on the other hand, referred to jointly as the “Parties”.
“Products”: the Products provided and marketed by the Seller, either physical or in the form of services, training, or knowledge transfer, as presented on the Website including membership or registration to MELA and undergoing the Master Class and other tailored programs.
“Seller”: the Middle East Leadership Academy; by the Middle East Leadership Academy; a Jordanian based society (Reg. no. 2013022100032); a global network that powers business opportunity, leadership development and personal and professional growth across the lifetime of its members.
3.1 The Order is placed with the Seller by the Customer by selecting one or more Products which, in accordance with the selection, the Customer places in his “Cart”.
3.3 In order to ensure a secure payment from Customers on the Website, the Seller has taken out a secure payment guarantee via our payment processor. The Order is only validated after the Customer provides the information required for the successful completion of his Order and pays for it.
This information is as follows:
3.4 The Customer warrants the accuracy of all this information. Should all or part of the delivery addresses prove incorrect, thereby obliging the Seller to return the orders, the Customer shall bear the consequences thereof and the Seller shall be entitled to charge administrative and any other costs associated with returning the Orders.
3.5 The Customer’s Order shall be systematically confirmed via email, at the address indicated by the Customer when placing the Order. This confirmation email shall include, in particular, an invoice in the Customer’s name, summarising the identifying features of the Order.
3.6 In order to track the Order, the Customer may contact the Seller’s customer service department at the following email address: [email protected]
3.7 The Seller reserves the right to refuse an Order from a Customer with whom there is a dispute over the fulfilment or payment of a previous Order or when the Customer has not complied with these ST&Cs, or for any other reason.
4.1 The Order is placed subject to the availability of the Seller’s placements or positions with regards to its provision of the Product. In case of shortage of supply, the Seller shall inform the Customer via email of the additional delay associated with a new placement, partial completion or cancellation of the Order.
On receipt of this information, the Customer may be reimbursed for the price of the unavailable ordered Product within thirty (30) days of his claim.
4.2 In case of shortage of supply, the Seller cannot be held liable for the physical impossibility of honouring the Order. Where applicable, the Seller agrees to reimburse the Customer for the costs corresponding to the partial or total cancellation of the Order, in proportion to the cancelled portion of the Order, including the corresponding postage costs (if any). The same shall apply for any additional costs due to this cancellation, but not including any loss of opportunity, punitive or consequential losses.
5.1 The Products, in the case of electronic goods, are delivered in electronic format, followed by a final confirmation from a MELA administrative officer, to the delivery address indicated when placing the Order. In order to optimise the delivery, it is advisable to provide an address to which the Order may be delivered and is reasonably accessible. In the case of a Product delivered over a course of time, such as a Master Class, delivery shall mean the final day of the Master Class and official announcement of the completion of the Master Class and handing over off a certificate effecting the same.
5.2 The final confirmation of sale indicated are average times, provided for information only, and may vary according to the processing of the same. MELA reserves the right to cancel and reimburse a paid Customer, at any time during or after payment has been received.
5.3 It is the Customer’s responsibility to provide the relevant local authorities with the necessary information and to ensure that the specific formalities for purchasing of a Product in their respective territory are scrupulously complied with. Any local taxes are borne solely by the Customer.
5.4 Should a dispute arise on delivery/final confirmation of a sale, any claim must be sent within 48 hours to [email protected]
5.5 Failing final confirmation of sale/delivery to the address (which may also be in the form of an email confirmation only) indicated by the Customer within seven (7) working days after the scheduled delivery date indicated by the Seller, the Customer may cancel his Order by contacting the Seller at the following address: [email protected] However, this cancellation shall not be possible when the Seller has been prevented from making a delivery/final confirmation of sale by a case of force majeure, as set out in Article 12 of the ST&Cs and has informed the Customer as soon as possible.
5.6 Not witstanding the above, we generally facilitate refunds for those that can not attend a program or can not receive final delivery of a product, including cancellations for convenience. However, note that ample time is necessary to facilitate this, and each request is taken on a case to case basis based on the surrounding circumstances. Please get in touch, we would be happy to work something out.
6.1 The prices are indicated on the Website in United States Dollars, including all taxes applicable in the Hashemite Kingdom of Jordan, processing and delivery costs.
6.2 The prices indicated may be changed at any time without advance notice. However, the Products shall be charged at the rate in force when the Order was validated.
7.1 The Order shall be paid for by payment card once the Order has been validated. The payment cards accepted are Visa, MasterCard and American Express. The Customer’s account shall be debited immediately after acceptance of these ST&Cs and validation of the Order, and may be done so before the final confirmation of sale/delivery is effected by virtue of a communication as described in Article 5.1.
7.2 The Customer warrants that he has the necessary rights to use his payment card and that he is fully authorised to use it to pay for the Order. He also warrants that this card gives access to sufficient funds corresponding to the amount of the Order. Failing this, the Seller reserves the right to cancel the sale according to the conditions set out in Article 11.
7.3 For its part, the Seller uses a secure payment method. Consequently, it cannot be held liable for any fraudulent or improper use of the Customer’s means of payment, over which it has no control.
8.1 Upon each delivery of Products, the Customer must immediately check that the delivery received complies with the Order placed. This check shall be carried out using criteria which, unless specifically agreed in writing, are as follows: compliance with the place and method of delivery (e.g. location of the Master Class to be held).
8.2 Should the Product delivered to the Customer not comply with the Order, the Customer may seek reimbursement from the Seller.
8.3 If non-compliance is proven and confirmed by the Seller, the Customer may ask the Seller:
8.4 In the event of proven non-compliance, the return costs of the Product ordered and delivered to the Customer, in addition to any delivery of another Product, shall be borne by the Seller.
9.1 The Seller shall retain full ownership of the Products until the complete payment of the price and incidental costs by the Customer and actual collection by the Seller of the sums due under the contract or invoice. However, in the case of membership to MELA, this may be revoked at anytime should the Customer violate MELA’s ethics, values and membership charter, including the usage policies contained herein.
10.1 The use of the Website shall not confer any rights. All rights used or represented on the Website shall remain the Seller’s exclusive property and cannot be reproduced, disseminated, sold, marketed or used for other than personal purposes by the users, whether Customers or not, without the prior and written agreement of the Seller.
10.2 Access to the Website is provided on an “as is” basis, accessible according to its availability and with no guarantee from the Seller. It shall be used at the user’s risk. The Seller does not warrant that (i) the Website, the content and Products offered shall fully meet the user’s expectations, (ii) the Website shall be uninterrupted and free from all errors, or that (iii) the Website shall not contain any viruses.
10.3 Computerised registries are kept in the Sellers’ IT systems under reasonable conditions of security as proof of communications, orders and payments made by the Customer. Purchase orders and invoices are filed on a reliable and durable medium. The Seller shall take all steps to ensure the confidentiality of Internet exchanges and transactions.
10.4 Pursuant to GDPR standards, the Customer has a right to access, modify, amend and delete his personal data at the following email address: [email protected] More specifically, when the Order is placed and the Customer provides his personal data, he is asked to give his authorisation,
(i) if the Customer wishes to receive information on the Seller’s Products and the Newsletter,
(iii) for the purposes of the guaranteed secure payment on the Website.
11.1 The Seller disclaims all liability if the delivered Product does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author…) or any 3rd party legal relationship the Buyer may have (e.g. employment, partnership relations, corporate bylaws, etc).
11.2 Under no circumstances can the Seller be held liable for indirect or unforeseeable damage in particular, financial and commercial damage, such as loss of business, operating loss or loss of profits, loss of earnings, loss of contracts or orders, loss of opportunity, or furthermore, loss of customers.
11.3 In any case, the amount of the Seller’s liability to payment of compensation for the sole cases of direct damage is limited to the total amount of the Orders actually paid for by the Customer.
11.4 Neither is the Seller liable for the content of Websites on which hypertext links may redirect away from its own Website.
12.1 The Seller cannot be held liable for failure to fulfil one of its commitments to the Customer, if this failure is due to a case of force majeure such as war, strike (in-house or at one of its service providers), lock-out, accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and/or transport, blockade, blockage of exports, prohibited import or export, cessation of production or delivery, regulatory decision of an administrative supervisory body, etc.
12.2 In this situation, the Seller shall inform the Customer of this impossibility and the measures taken to remedy it.
12.3 MELA may at anytime and without any liability to its existing members or members to be, and any other customers, member or affiliate, cease to exist or wind down its operations. In such an event, ongong memberships or affiliations shall also cease to exist. No refunds will be issued against memberships or products paid prior to such an event, provided they have been delivered.
13.1 The Products may contain graphic, visual and textual elements and illustrations (the “Intellectual Property Rights”), all protected by copyrights, rights on the image, rights on models or trademark rights, the holders or owners of which are either the Seller or third parties.
13.2 Insofar as possible, the Seller identifies the authors and/or holders of these Intellectual Property Rights in the Product bibliography. Should a person or entity recognise one of these elements over which they may exercise rights and which are not completely identified or unidentified, the Seller shall remain available to receive such a claim.
13.3 Under no circumstances can the failure to mention the holder or the author be considered as rendering the Intellectual Property Rights free from exploitation. The rights of use, representation and reproduction over the Products shall continue to be held by the Seller or by the holders of the rights as specified.
13.4 Any reproduction, copy, imitation, publication, communication, marketing or use for commercial purposes of one or more of the Intellectual Property Rights and on any medium whatsoever, whether partially or fully, cannot be carried out without the prior and written authorisation of the rights holders.
14.1 These ST&Cs, in addition to any contract entered into pursuant to the ST&Cs, unless specified therein, are subject to the laws of the Hashemite Kingdom of Jordan. Contractual information is presented in English and the Products offered for sale comply with the Hashemite Kingdom of Jordan’s legislation. Dispute resolution shall be as stated in the Conditions of Use.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use such information in the following ways:
How do we protect visitor information?
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us page found in the homepage here: https://melanetwork.org/contactus
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer Of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.